Targeted SMS or MMS sending to your target group and management of the resultant customer dialogue over SMS or mobile web.

On-pack promotion that allows a brand to engage with its consumers. For example, a unique code is printed on the label of a soft drink bottle. Consumers can send the code and get a response message. The response message can be either a prize indication, no prize indication or an error message. The campaign manager can set the rules of the response messages and view the state of codes and prize allocation.

For telemarketing and call-centre companies to improve the efficiency of their customer reach. Includes a web-based user interface for agents and system managers. Uses interactive text messaging as a communication channel.

Aimed at companies that have several pre-scheduled appointments with their customers. The customer gets an automatic reminder, e.g. a day before the next appointment. Optionally, the reminder may include a request to confirm or to cancel the appointment. Confirmations/cancellations can be reviewed on a web page or directed to a pre-defined email address. Current customers are clinics and libraries.

Used to complement marketing campaigns with a mobile content download service. Consumers can download ring tones, wall papers, java games and video clips. In order to select the most suitable content, the service automatically identifies the type of hand-set.

For companies that need to inform large groups of people in real time. Current users are universities and companies engaged in large projects.

For publishers and media houses. A quick and cost efficient way to set up order processing and management services. A typical use-case is a magazine subscription service. The consumer input is delivered automatically in real time.

MOBILE CUSTOMER RELATIONSHIP MANAGEMENT

CRM is all about keeping your potential and existing customers happy. With Add2Phone's mobile messaging services, corporations can offer their customers a channel through which they can receive value adding products and services, and also provide valuable feed-back to you.

A classic solution for mobile CRM that allows a corporation to send mobile messages to their customer base. The efficiency of marketing is increased by using customer information to create a unique dialog with each customer segment. Customers will receive news that interests them.

Consumers can receive coupons on their mobiles that display barcodes or text/numeric codes. The codes can either be scanned or entered manually at participating outlets to get prizes and discount offers. The entire chain can be tracked from mobile interaction to delivery and redemption of coupons.

Learn more about your business and how to improve it. Mobile media offers a highly personal, highly available and fast feedback channel for your customers.

This service can be used to create targeted research campaigns. Customer input can be viewed and downloaded in real-time through a web interface.

Aimed at marketers. A contact made with the marketer in mobile media is automatically converted into an email and forwarded to the marketer.